Discount Dancewear, Worship Wear, Leotards, Shoes and much more.

Once your order is submitted, it cannot be changed online because it is automatically processed as soon as you click “Place Your Order”. If you would like to attempt to change your order you can call customer service at 1-800-33-DANCE: Monday thru Friday 6am-5pm PST, Saturday 7am-3pm PST [TOP].

How can I check my order status?

After you create an online account with us, you can check the status of your online orders at any time. Just log in to "My Account" and click on the See Orders link.

If you choose not to create an online account, or you are checking the status of an order placed by phone, you may check the status of your order by calling customer service, Monday thru Friday 6 AM - 5 PM, Saturday 7am - 3pm PST at 1-800-33-DANCE.[TOP]

What is your return/exchange policy?

Shoes and bodywear must not have been worn and must be clean and in good condition. All items must be returned in the manufacturers original packaging such as shoes in the original boxes and bodywear in the original bags within 30 days for exchange, credit or refund.

When returning or exchanging items, please be sure to include the bottom part of your packing slip and check the appropriate reason box.

Package your items with the bottom part of your packing slip and send it to:

ATTN: Returns Department
Dance Distributors
5065 E. Hunter Ave,
Anaheim, CA. 92807

For your convenience, a return label is attached to the bottom of your invoice. We suggest that you either ship your return via Fedex or insure your package thru USPS. To obtain a copy of the return form click here

Please allow 2-4 weeks for us to process your return.

There is a flat $6.00 reshipping charge for exchanged items.

NO RETURNS WILL BE ACCEPTED ON THE FOLLOWING ITEMS: Special Order items not listed in the catalog or on the website; Sale items; Lotions or Balms; Thongs or Panties; CD, DVD, VHS, or Cassette tapes that have been opened (or removed from plastic wrap).

Dance Distributors is not responsible for returns that are lost in transit back to us.[TOP]

I forgot my password, what should I do?

Just select the “Forgot your Password?” link beneath the password field. Once the page refreshes, enter your email address and click “Send”. You will receive an email with your password shortly afterward.[TOP]

How do I change my password?

From the "My Account" page you can "Change Your Email/Password."[TOP]

Is my credit card number safe? How do I know my information is secure?

We have appropriate security measures in place to ensure that your information is not lost, misused, or altered, so that you can feel comfortable and secure when shopping online with us. For more detailed information about security and privacy on our website, please read our Privacy and Security Policy.[TOP]

Shopping

How do I determine which size I need?

For shoes, click "Fitting Guide" on the product description page and Dance Distributors’ exclusive Fitting Guide allows you to enter your street shoe size and width and we will suggest a specific size for you to wear in that exact shoe. For all other items, click on “Size Charts" under the product's image which will bring up the size chart for that particular style. For more detailed information please call our Dancewear Specialists, 1-800-33-DANCE: Monday thru Friday 6am-5pm PST, Saturday 7am-3pm PST. (Note that fitting/sizing instructions are our best-estimate suggestions. Unfortunately, we cannot guarantee fit due to variations in foot and/or body sizes.) [TOP]

How can I find items in just my size?

This can be done from the “thumb nail” page (which is the screen page showing “thumb nail” photos of all the styles available in that category of items). At the top of this page is “View products by . . .” which you can use to narrow your search of items. For shoes, click on “All Street Shoe Sizes” and select your street shoe size. (Note that this will show all shoes which fit your street shoe size. You may still have to calculate your correct size for individual shoe styles which you can easily do with Dance Distributors’ exclusive Fit Calculator.) For all other items, click on “All Sizes” and then select your desired size. [TOP]

How can I find a particular brand, color and/or fabric?

How do I find adult/child sizes that match?

This can easily be done from the “thumb nail” page (which is the screen page showing “thumb nail” photos of all the styles available in that category of items). At the top of this page is “View products by . . .” which you can use to narrow your search of items. To find matching adult and child sizes, click on “Women’s” and, from that pull-down menu, click on “Match Adult & Child”. This will bring up only those styles which you can order in both adult and children sizes. [TOP]

What does “backordered” mean?

When an item is “backordered” it is currently not in stock in our warehouse, however, we expect it to arrive in a reasonable period of time. We will usually let you know if an item is backordered as soon as you add it to your cart. There are occasional times when we will not know if the item is backordered until we actually go to prepare the order. In these rare cases, we will send you an email as soon as possible to let you know the item is backordered and when you can expect to receive it. When we have items that are backordered, this usually means that they are very popular and worth the wait. We will be happy to help you find a substitute for your item if you need it immediately. Please call our Dancewear Specialists, 1-800-33-DANCE: Monday thru Friday 6am-5pm PST, Saturday 7am-3pm PST. [TOP]

Why has this item been discontinued?

Dance Distributors and our manufacturers discontinue items each year to make room for new products, enhance quality, add variety and increase customer satisfaction. [TOP]

How much will shipping cost?

Shipping prices vary based on the amount of your order, shipping method, and shipping destination. [TOP]

How will my package ship?

We use UPS or USPS for standard ground shipping. Please see our Shipping rates table for complete prices and guidelines. [TOP]

When should I expect my package?

In stock items ship within 24 hours. Standard delivery averages 2-4 days. Express Delivery, which is guaranteed in 1-2 days, is also available. Out of stock items may take a bit longer. [TOP]

What methods of payment do you accept?

Visa, Mastercard, Discover, American Express, PayPal, certified checks and money orders. For Purchase Orders, please call customer service for approval, 1-800-33-DANCE: Monday thru Friday 6am-5pm PST, Saturday 7am-3pm PST. [TOP]